Business Training
Empowering businesses with hands on training designed to build skills, boost confidence, and support long term success.
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Empowering businesses with hands on training designed to build skills, boost confidence, and support long term success.
Discover the important components for starting, operating and developing a small business. The training covers planning, structure, compliance, and day to day operations, making it ideal for new or early stage business owners who want to start right and avoid common mistakes.
Strong communication skills help you to provide superior customer experiences. This training focuses on active listening, managing complaints, boosting service tone and increasing loyalty. Ideal for teams and solo business owners who wish to build good and long term client relationships that lead to repeat business.
Understand the fundamental principles of marketing, such as branding, messaging, and promotion. Learn how to reach your target audience using the proper message and platforms. We make it practical, local and cost effective, making it ideal for Port Phillip businesses wishing to expand without overspending.
Become comfortable using social media for business. We discuss how to post on Facebook, Instagram and Google Business Profiles; as well as what to post and when. Learn how to engage your local audience and convert followers into buyers using consistent, clear and strategic content.
Running a small business means wearing many hats; this training helps you organise your day, prioritise tasks, and manage time effectively. Learn tools and habits that reduce overwhelm, increase productivity, and give you more space to focus on business growth.
Develop confidence in your numerical abilities. This session covers fundamental budgeting, cash flow management, profit margin analysis and sustainability planning. It's intended for small business owners, who wish to make better financial decisions and maintain their company financially healthy.
A detailed, step by step growth plan will help you take your business to the next level. Learn how to monitor your progress, set reasonable goals, and make necessary adjustments. For entrepreneurs who are prepared to expand or enhance long term performance, this training is ideal.
Learn how to lead a small team effectively, even if you're just starting to hire. We cover leadership basics, staff communication, training methods, and creating a positive work environment that supports both customer satisfaction and staff retention.
